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Playhouse Theatre

Northumberland Avenue

By Bus

Number 3, 6, 9, 11, 12, 23, 24, 87, 88, 91, 139 and 453. All are within a 10 minutes walk of the Playhouse Theatre.

By Tube

Located near Embankment and Charing Cross Station

By Rail

By Rail: The Playhouse Theatre is located next to Charing Cross Station.


The Playhouse theatre is a participant of Q-Park’s Theatreland scheme, which offers a 50% discount on patrons’ parking costs. The nearest Q-Park car parks are Trafalgar Square and Chinatown, starting at £22 for up to 3 hours, and £29.50 for 4 hours.

Contact Us

Access Champion

Josh Brown,
Customer Experience Manager

Access Bookings:

0800 912 6971

Calls cost 7p per minute, plus your phone company’s access charge.

Group Bookings

020 7206 1174

Calls cost 7p per minute, plus your phone company’s access charge.

Playhouse Theatre
Box Office opening hours

Open Monday to Saturday 10:00 - 18:00

Telephone Booking:

03330 096 690

Calls are charged at standard geographic rates and count towards any inclusive minutes in the same way as calls to 01 and 02 numbers.

TypeTalk Number

18001 0800 912 6971

Calls cost 7p per minute, plus your phone company’s access charge.


ATG continues to make the safety and security of its customers and staff a priority. As such, please bear in mind that we make undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases, rucksacks and large bags into the theatre. Many thanks for your cooperation.

Playhouse Theatre London Access Information

Booking Information

Access Booking Line: 0800 912 6971

Typetalk Number: 0800 912 6971

Playhouse Theatre Visual Story: A visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect.

Please contact
(Josh Brown, Customer Experience Manager) If you would like a copy of the visual story.

Venue Access Information

There are 3 steps in the foyer through the main doors - a ramp is available. As pictured below:

Ramp access at the Playhouse Theatre

The Box Office has a separate entrance to the right of the main doors. There are 4 steps to the Stalls. 28 steps to the Dress Circle and 82 steps to the Upper Circle. All staircases have handrails. There is hard flooring in the foyer for wheeled traffic. The Theatre opens 90 minutes before the performance start time. The auditorium opens 30 minutes before the performance start time.

If you are a wheelchair user, your carer/companion will be required to move your wheelchair up and down the ramps provided in the venue.

A ramp will be provided to cover the three steps in the venues Foyer in order to access the accessible toilet. There is an access toilet in the foyer, adapted for wheelchair use. Non-adapted toilets are in the Basement Bar. Dress Circle, and Upper Circle.

If your wheelchair space is located in C23-24 Stalls, you will be required to access the Stalls via an entrance in Craven Street.

A team member will assist you with this however, your carer/companion will be expected to move the wheelchair over the platform provided when using the entrance/ exit.

There are Bars in the Foyer, Basement, Dress Circle and Upper Circles.
Please contact The Playhouse directly for more information on accessible performances.

The venue can be reached on 0207 925 7730.

The Theatre has a ​Sennheiser MobileConnect​ sound amplification system in place.

Please ask a member of staff upon arrival for more information.

Guide dogs are permitted in the auditorium at the end of a row in the stalls.

Staff are happy to look after the dog during the performance.

Ambassadors Lounge

Add that VIP Experience to your visit by pre-booking a table in our new and exclusive British Airways Aerial Lounge.
You will be greeted upon your arrival by a host who will escort you to your table, where you will receive:

Champagne Package £25
Entry to the British Airways Aerial Lounge 1 1/2 hours before the performance & during the interval.
125ml glass of prosecco
Complimentary cloakroom
Savory nibbles.
Ultimate Package £45
Entry to the British Airways Aerial Lounge 1 1/2 hours before the performance and during the interval.
Half bottle of chilled champagne
A box of premium chocolates
A programme
Complimentary cloakroom
Savory nibbles

Ambassadors Lounge

Contact Details

Places are limited so please book early to secure your private space. For more information please contact:
Telephone: 020 7321 5300